About Us
A leash and collar are simple things until they are the wrong size for the dog in front of you. McMahon Pet Supply keeps a focused range of everyday walking gear and describes each piece by the dog it actually fits, not by a vague "one size" promise.
Where this started
We kept seeing the same problem when shopping for our own dogs: a "medium" harness from one seller fit nothing like a "medium" from another, and the listing never gave the neck or chest range to check. So we built a small shop around the walking essentials and committed to listing the measurements that decide whether a piece works.
The range
Our catalog centers on collars, leashes, and harnesses for daily walks — pieces like the Adjustable Dog Collar, the Adjustable Retractable Leash, the Classic Dog Leash, the Compact Dog Harness, the Decorative Hands Free Dog Leash, and the Deluxe Dog Leash. The idea is to cover the walk from clip to grip without drowning shoppers in unrelated categories.
Our selection standards
For a collar or harness we look first at the adjustment range, the buckle and hardware strength, and the width relative to a dog’s size; a retractable leash is judged on its lock mechanism and the weight it is rated for. A hands-free leash has to state how it sits across the body. We would rather a listing tell you a harness suits a 20–40 lb dog than let a customer guess and return it.
From order to doorstep
Orders are processed within 2–5 business days with free standard shipping in the United States, and standard delivery typically takes 3–7 business days after dispatch. Tracking is emailed as soon as the order ships so you know when the new leash will arrive.
When things don’t go to plan
Unused gear in its original packaging can be returned within 30 days — we just ask that collars and harnesses have not been worn by a pet, for hygiene. If something arrives damaged or you receive the wrong size, contact us within 7 days with photos and we will sort out a replacement or refund at no cost to you.
Company details
- Legal entity: MCMAHON SKYLINESYNC SOFTWARE LLC
- Trading name: McMahon Pet Supply
- State of formation: Kentucky
- Business address: 303 Greenup St, Covington, KY 41011, United States
Reach us
Email: support@mcmahonskylinesync.com
Phone: (859) 431-8100
Hours: Monday–Friday, 9:00 AM – 5:00 PM
Address: 303 Greenup St, Covington, KY 41011
McMahon Pet Supply offers free standard shipping within the United States; orders are processed in 2–5 business days, standard delivery typically runs 3–7 business days after dispatch, unused items can be returned within 30 days of delivery, approved refunds reach the original payment method within 5–10 business days, and we reply to every message within 1 business day. For an order question include the order number and the email you used at checkout; for a damaged or wrong item include photos of the item, the packaging, and the shipping label.